Refund Policy

Refund Policy

1. Refund Page

We appreciate your support and are committed to ensuring your satisfaction with our app. Our refund policy for monthly and yearly subscriptions is designed to be clear and fair:

  • Eligibility: Refund requests for subscriptions must be made within 14 days of the initial purchase or renewal date.
  • Process: To request a refund, please contact our support team through the app or email us at Contact us. Provide your subscription details and a brief explanation of the issue.
  • Evaluation: Our team will review your request and respond within 5 business days. We may ask for additional information to process your request.
  • Approval: If your refund is approved, the amount will be credited back to your original method of payment within 7-10 business days.
  • Partial Refunds: Partial refunds are not available. Refunds apply only to the full amount of the subscription fee.
  • Exceptions: Refunds are not available for subscriptions canceled after 14 days from the purchase or renewal date.

Thank you for choosing our app. We are dedicated to resolving any issues promptly and ensuring your satisfaction.

2. Refund Conditions for Subscriptions

To maintain transparency and fairness, here are the conditions under which refunds for subscriptions may be issued:

  • Technical Issues: If the app or a feature does not function as advertised or fails to meet your expectations due to technical problems.
  • Accidental Purchase: If you accidentally subscribed to a monthly or yearly plan and contact us immediately after realizing the mistake.
  • Duplicate Subscription: If you were charged multiple times for the same subscription.

Refunds will not be issued for:

  • Change of Mind: If you decide to cancel the subscription after the 14-day refund period.
  • Partial Usage: If you have used the app during the subscription period and request a refund for the unused portion.
  • Subscription Renewal: If you forgot to cancel the subscription before the renewal date.

We aim to provide a fair and transparent refund process to ensure customer satisfaction and trust in our services. If you have any questions or need further assistance, please do not hesitate to contact our support team.